SEO Customer Service Assistant Role
We are a leading Digbeth web design agency and we are seeking a motivated, target-driven individual to join our SEO team as a Customer Service Assistant.
This is a fantastic long-term opportunity for the right candidate, offering a clear career path in our well-established firm. We need an energetic, and highly organised person to assist our Client Relationship Manager in looking after our growing customer base.
You will have:
- Excellent interpersonal skills and a friendly demeanour with confidence in your abilities
- A degree-level education
- Preferably a sales or customer service background with proven results
- A good grasp of what SEO is and the desire and potential to increase your knowledge
- A desire to take on increased responsibility and a can-do attitude
- Strong administrative skills and an excellent level of written and spoken English
Duties will include:
- Being the first point of contact for our SEO customers, dealing with service issues and queries
- Providing a continuity of care to customers
- Departmental administration, use of office databases, spread sheets etc.
- Conducting service reviews with customers over the telephone or face to face and encouraging sales and upgrades
We are looking for a special person to fill this role and would like to find someone who is interested in building a long-term career within the field of SEO and Internet Services.
Full time.
Permanent.
Salary range £13k – £16k (dependent on experience)
Please call Claire Jones on 0121 766 8087 or submit CVs to claire.jones@esterling.co.uk
Telesales Executive Role
We are a leading Digbeth web design agency and we NEED motivated, hard-working and experienced telesales agents with a strong desire for success.
This is an excellent opportunity for the right candidates, offering a strong basic salary with an achievable OTE of £25k or beyond. Join our friendly, growing team for long-term prospects.
You will have:
- Telesales or sales experience and excellent interpersonal skills
- A confident manner and the ability to form relationships with decision makers swiftly
- A working knowledge of internet services, SEO and IT
- The drive and determination to achieve targets day after day
- A can-do attitude and resilience
- Good administrative skills and an excellent level of written and spoken English
Duties will include:
- Daily calling of prospects to book meetings for our sales staff
- Acting as a representative of the company, being the starting point for future relationships with clients
- Working to daily, weekly and monthly targets
- Basic administration; use of office database
We are looking for exceptional candidates to fill this role and would like to find someone who is interested in building a long-term career within the field of Internet Service Sales.
Full time
Permanent
OTE £25k
Please call Claire Jones on 0121 766 8087 or submit CVs to claire.jones@esterling.co.uk
Web Developer Role
eSterling is looking for a self-motivated, focused individual who is passionate about the industry, to join our busy Development Department.
The role would be ideal for someone who has a few years of experience developing content managed websites. We are not hung up on degree-level qualification, preferring a candidate with commercial experience instead. You should show an attention to detail and ability to uphold your work to the highest standards.
You’ll be working directly with clients so being confident in presenting your work and talking with people in a non-technical manner is a must.
If you’re someone who isn’t deterred by a challenge and has a passion for new web technologies you’ll fit right in. The ideal candidate will be able to slipstream into the team with a minimum of training, bringing their experience into the mix and deliver code of a high quality.
We’re looking for someone who has experience and interest in the following:
- Practical experience with PHP
- Experience with Classic ASP would be a bonus
- You should have practical knowledge of OOP principles and techniques
- You should be more than comfortable working with HTML, CSS and Javascript
- MVC web framework experience would be ideal
- Experience of working with version control systems
- Interest in ‘programming the web’ and web services
Full time.
Permanent.
Salary range: £16,000-£24,000pa (dependent on experience)