Major retailers have made the transition to support mobile devices and there is a growing necessity for smaller brands and businesses to follow suit. In the last week of December John Lewis saw 75% of the traffic to their online shop being made up of tablets and mobile phones. Shoe retailer Schuh found that nearly 70% of traffic came from mobile devices over the same period.
The facts are simple. If you have a website it has to cater to users accessing the site through a tablet or mobile phone. If you don’t you will be loosing business. A website that doesn’t display correctly, is slow, has a Flash intro, or is inconvenient to navigate will dissuade users. Those users will go to a competitor due to the frustrations of trying to use your website. If you sell online then then you practically speaking have little choice but to upgrade the design of your website or face the inevitable decline in sales.
Your first new year’s resolution should be to get a refresh of your site to make it responsive and work across all devices. Why not give eSterling a call and let us see what we can do to increase the sales through your website.
