Facebook Updates – An Enhanced Experience or Just a Reaction to Google+?
This week Facebook launched its latest updates which has drastically changed the layout of the news feed.
So far the update has received very mixed reviews. It seems that lots of people are finding their new feeds overloaded and complicated, while others like the news ‘ticker’ as it offers a real-time experience even when you’re not on the home page.
Whatever your views on the update, most people doubt it is coincidence that this latest Facebook update has come in the same week that Google+ opened its doors to the public. Some might even suggest that the Facebook bosses aren’t concerned with whether you like the update or not, as long as your status is about Facebook (and not inviting people to join you on Google+).
While there is no doubt that Facebook is still the number one social network in the world, Facebook must be starting to worry about their status as top dog. Now that Google has joined the social networking revolutions Facebook is facing competition from the biggest name on the internet. Google is a massive brand and the billions of people that use Google on a regular basis for other purposes will surely be tempted to try Google +.
As Richard’s post last week explained, the use of social media like Facebook, Twitter and Google+ should be a major part of any company’s online strategy. Ask us how to upgrade your website so that it is social media friendly.
The world has gone social networking crazy… now Google+ joins the party!
The internet has changed beyond recognition. I remember the early days when an email address alone was considered one of the coolest things a guy could have.
Can anyone remember Geocities, Netaddress, Yahoo Chat etc? In those days if you could string a few pages of a website together; you were considered a Guru… Yeah. I recall my first encounter using the internet with much nostalgia.
Today the internet is (kind of) the same as it was, however, we have embraced it and are using it in such a way that is far different than a decade ago. Today we are accustomed to using social networking in our everyday lives.
To me, if you are not ‘part’ of the internet by having an active email address, website, social media presence etc, then you are missing out on a massive change in the way humans interact in the 21st century.
Now we have another social media network available to us – Google +, which I’ll be trying out as soon as I can!
I have no idea what is in store for us within the next decade of the evolution of the internet. However, I do believe we are going to see some changes and new ideas popping up all the time.
The internet is now very social…are you part of it? And do you have any fun memories of your interaction with the internet over the last decade or more?
The Next Big Thing: Social Commerce
Mark Zuckerberg (Facebook founder): “If I had to guess, social commerce is the next area to really blow up”
The race is now on to monetise the network of relationships between people by tapping into the influence they wield over their friends’ purchasing decisions. Companies are looking to build social interaction into e-commerce; from group-buying sites through to product-recommendation services.
Transaction is now becoming more entwined with word of mouth communication. Social networks are turning products into conversations. Retail was in the last decade transformed by e-commerce. In this decade social media will transform e-commerce.
People thinking of ways to spend their money are often looking at what their friends – people they trust – have bought. The idea is that pressing the checkout button isn’t the end of purchasing online – there is another stage where you share what you’ve purchased with friends. Which, in this day and age, means sharing on social networks such as Facebook and Twitter.
But what exactly is Social Commerce? It is e-commerce that involves social media, supporting customer input and interaction to assist in the online buying and selling of services and products. This includes adding features to your website such as ratings and reviews, social media integration and marketing through Facebook and Twitter, forums and communities, sharing and referral buttons, support for social shopping features and mobile based applications that link into your site.
Involving customers means increased engagement. Sites that have added social shopping features have reported sales increases of up to 50%.
Research has shown that just by adding customer driven ratings and reviews, traffic volume and order value can be boosted up to 25%. On-site customer reviews need to be distinct from external review sites, which have not shown as much impact. Believe it or not, negative reviews have little to no impact on sales.
Endorsements by friends show double the conversion rates but you need to influence the right people. The efficiencies and scale of the social internet can change retail or service businesses overnight.
How do you tap into this ?
You need a strategy for engaging your customers.
You need a strategy for targeting the right people.
You need a strategy for building trust in your company.
Talk to eSterling about building a social commerce presence. Either through social network marketing, integrating with Facebook, or even adding a distinct social presence into your site build.
Catch the Blogging Bug
Blogging. Everybody’s doing it.
It seems that blogging is the ‘Dear Diary’ movement of our generation. But why are we all doing it? For our own personal memories? For fame? For posterity?
Whatever the reason, the increase in personal blogs has rocketed in the last five years and as a cheap way to share views and disseminate information you can’t get better. And finally where young, hip out-of-work students lead, the world of business follows.
Blogs for business are now, quite literally, big business. Easier for search engines to find and rank, blogs are being used to improve web site ranking and act as ‘gateways’ into a business’ main site.
Blogs are generally perceived as more objective than traditional sales literature, can be less formal and can be wider ranging than a simple list of products and services. With information typically presented in bite-sized chunks, blogs are easier to read than a page of heavy web site text and are more likely to be shared around with other web users. They are also designed to stimulate thought, provoke comments and encourage discussions. They can be used by businesses to filter information to their potential customers. By building up a regular following, your web presence will begin to improve bringing the associated benefits of more business.
And blogging really is addictive. Once the initial hump of writer’s block has been successfully clambered over the floodgates open and suddenly you’re dying to share. Used effectively as part of your online marketing strategy, the sky’s the limit. Don’t believe me? Just try it! Ask eSterling to set you up a simple blog. You never knew you had so much to say!
Keeping Visitors On Your Blog
So you have a blog, its in the search engines and fully optimised – heck you’re even getting traffic to it! But how long are visitors staying on your site? How many pages are they reading? Are they coming back and revisiting the blog on a regular basis?
To often visitors come to read your blog and bounce, that is they only read the page they landed on. You want them to do more, to read additional posts, leave comments and revisit the site time and time again. I guess the question is how do we engage readers so that they get to see a little more of your hard work.
If you can hold the readers interest by encouraging them to read more then you stand a better chance of showcasing your skills, services and authority in your chosen subject. The more a reader gets involved and comments on your posts the more likely they will return to the site and engage further in conversation.
Here are a few tip for keeping readers reading…
1. Make sure you link to related posts
Simple really, if a user has found your site via search engine then the chances are that they are interested in the topic of your post. It stands to reason that they may also be interested in any similar posts you have in your archive. Rather than expecting them to search your site for related content (witch, thanks to advances in search engines most users will not do) why not put a link to any related articles your have already published, just pop a link in the post.
2. Show off your popular posts
If you have an old post that went down well then don’t be afraid to showcase it. Compilation posts can be a great way of holding a user’s interest and get them looking around your blog. Often webmaster will take the post of the month from a year ago, sometimes they will take the most discussed posts – it’s up to you.
3. Concise and descriptive introduction
When writing the intro to your post make sure you clearly portray the topic of your post as well as descriptively summing up what the post covers. It is often a good move to add some sort of hook or question to get the reader intrigued about your post, remember controversy is king here. Remember often the introduction is displayed as a snippet to entice the reader to view the post.
4. Write a series of blog posts
Often we like to keep posts short, more often than not posts are less than 800 words long which is good as it does not over load the user and scare them off. This can mean that complex topics are either avoided or not covered in full, to get around this consider writing a series of posts on your topic. As long as you make it clear to the user that the post they are reading is part of a series then you can expect return visits each week as the reader digests each post in your series. A user that has read part 1 of your series is very likely to want to read parts 2, 3 and 4.
An added bonus is that you will have more pages all linked together, that are indexed in the search engines and therefore stand to get more traffic from the search engines for your given topic.
5. Design a blog that presents additional posts effectively
Consider how you can use design to display additional post from your archive, you may wish to include a side bar that present other blog posts either related, popular, recent or most discussed. Perhaps you would like to include a list of categories of authors. You can even explore javascript roll overs or and pop-ups that provide snippits of related content from other posts you have in your archive. Have a think – the possibilities are endless.
ANOTHER CAREER OPPORTUNITY AT ESTERLING
TELESALES SUPERVISOR / MANAGER
JOB SPECIFICATION
Experienced Telesales Supervisor / Manager required to look after small Telesales team, for a medium sized Internet Services Company
We are look for an experienced telesales person, who is capable of managing a small telesales team (4 people)
for an exciting and expanding Internet based Company in Birmingham
The person we are looking for, must possess all of the following attributes:-
Outgoing personality
Good organisational skills
Strong telesales experience
Minimum of 2 years experience of supervising / managing a Telephone Sales team
Desire to help an expanding medium sized Company continue its exciting growth strategy
Happy to train other telephone sales personnel by example, whilst achieving a smaller personal target,
as well as using other motivational and management Telesales techniques.
Package: Commensurate with experience, but a package of c£40,000 or even above, is eminently achievable with sufficient energy, drive and ability.
Apply in first instance with full CV, to ivan.barnsley@esterling.co.uk. Managing Director,eSterling Limited, 48 Floodgate Street, Birmingham. B5 5SL
Beautiful plumage!
And so we bid farewell to another search engine. Alas Cuil we hardly knew thee.
Launched with much fanfare by the press in late July 2008, Cuil boasted a larger index than any other search engine. It displayed it’s results with a nicely composed page of long descriptions and thumbnails, which at the time was a rather refreshing change to the stark Swiss-like simplicity of other engine . It seemed at the time a breath of fresh air but as is the fate of all search engines people collectively shrugged their shoulders and went back to Google. Leaving us once more to ponder it’s unstoppable monopoly.
Konami Code
A recent mock up for a new design had a couple of us musing on the avenues for adding interesting discoverable content to websites. By interesting I of course mean silliness that may not be appreciated by the clientèle and so the thought ended there. There are however websites that have audiences that are perhaps more appreciative of easter eggs. A growing subset of these use the Konami Code first seen back in the heady days of the NES. Enter the elusive code on such a site and all manner of wackiness occurs. Try it on Facebook for instance. Clearly it’s a bit onerous to try this on every website you visit just on the off chance they have something for you but thankfully wikipedia steps up with this handy list – http://en.wikipedia.org/wiki/List_of_Konami_code_websites
Want to add it to your website ? Konami-js provides an easy drop in solution http://www.snaptortoise.com/konami-js/ and there’s a jQuery plug-in for fans of that library http://www.gethifi.com/blog/konami-code-jquery-plugin-pointlessly-easy
P.s. It’s Up, Up, Down, Down, Left, Right, Left, Right, B, A
“Link baiting” – Just another term for building a good website?
SEO has its fair share of buzz words these days (we are marketers after all), one that is particularly common of late is “link baiting”. Don’t worry if you haven’t heard of this term before or if you’re not sure what it actually means because it’s quite simple really…
The term “link baiting” refers to a simple strategy for naturally increasing the number of links to your website, and as we all know the more links you have coming in to your website the higher your page rank and the better your site will rank in the SERP’s. Link baiting is a completely natural approach to link building and will leave your site with genuine, organically built links; it does not involve buying links, endlessly commenting on blogs, using any automated posting software or anything wacky like that. With this system other people will build links to your website for you and best of all it is so simple that any website owner can do it.
So what is the catch and how does it work?
Ok, lets get down to brass tacks…link baiting…lets think about it. The clue is in the name – so we are laying bait to promote people to link to our sites. I guess the big question is, what is the bait?
The bait can be anything that engages people, something they like, use, need or enjoy – something so engaging and attention grabbing they just have to link to it. So what type of content can cause enough of a fuss that people, without being asked, decide to link to your website? Well the first question is probably what kind of people are you looking to attract and what will engage them? This is when market research and a good knowledge of your customers comes into play, the answer is very different depending on the type and role of your website.
Common types of “link bait” include Interviews with industry guru’s, useful industry tools, great articles, specialised reports, contests, reviews, controversial opinions, free resources and tools, “how to” articles and videos, and anything else that you think might appeal you your audience.
In short, what you are looking to do here is build a good website. If you build a high quality, well thought out, engaging website that is focused around the user then you should never need to build a single link to your website – given time they will come to you.
To go back to Google phrase from time gone by, “content is king”.