How We Work
If you’ve decided it’s time to have a new web site but don’t really know what to do about it, here’s an insight into how we operate and how we deliver your brand new web site.
Initial Meeting
One of our Web Specialists will come out to you and talk about your requirements over a coffee. As we’re the specialists, we will also offer up alternatives and other idea’s which you may have not thought about. Once the initial Web Site Spec (site navigation, functionality requirements etc) is in place we are then able to give a fair an competitive price. The choice is then yours to go with us or to seek alternative quotes.
Accepted Quote
If you choose us, we will send you out a Welcome pack which features your Web Site Spec, Contact Information, Terms & Conditions and an introduction to your team. We also normally require a deposit of around 30% with all new web site orders.
Our Project Coordinator will then get in touch to discuss, in more detail, your design requirements, functionality and any other requirements you may have. At this point we also request any content and imagery you might want on the web site. We appreciate that the day to day running of your company must be your priority but without content a web site is simply an empty shell so if you need help writing content about your company and what services/products you offer simply give us a call or read our How to write content for your web site article. If needs be we can source images from iStock Photos on your behalf.
When the above is done, we then commence designing your brand new web site.
Web Site Production
Depending on your requirements we will offer two different types of initial proofing.
We will either show you an initial working version of your new site or we will show you a static version of your newly designed home page. You then have the opportunity to fine tweak it until you are happy with the new look. Once the visuals are agreed we then continue with the development of the web site and insert your content and imagery.
Functioning Proof
Once the web site is packed with all your new features, content and imagery, we then show you a functioning proof which is basically a finished version of your web site for you to check over and approve. At this point the onus is on functionality rather than anything visual. Once you are happy with the web site, we request that you sign our Web Site Acceptance Form which confirms that you are happy for the new web site to go live. Then we make steps to put the site live, add any SEO (Search Engine Optimisation) that maybe required, double check all contact forms and general functionality.
Going Live
Once the web site is put live we double check everything to make sure your new web site is perfect!
If you have any questions about the above simply email us at helpdesk@esterling.co.uk or give us a call on 0121 766 8087
Is your website ready for the Boxing Day rush?
According to Experian Hitwise the busiest day for online retailers in 2010 wasn’t in the run up to Christmas – it was Boxing Day.
Online Retailers in the UK saw traffic levels rise 12% higher than pre-Christmas Traffic Peaks. The second busiest day was the day after – the 27th December. It seems that a lot of turkey-stuffed shoppers are beating the queues and shopping in online sales, rather than hitting the high street.
If you haven’t already thought about how to attract visitors to your website over the festive season, then it’s not too late for a pay-per-click campaign. Trying Google Adwords could be one the best ways to turn some of this festive traffic into conversions for your website. We still have some Google Adwords vouchers available if you want to give it a try, so call us today!
Quick and Easy Conversion Rate Optimisation
You don’t always need to get your web development company involved to make a difference to the conversion rates of your website. Here’s a small list of things you can do right now to improve your business.
Advertise your best stuff “above the fold”
Make sure you are displaying your very best products on the front page and category listing pages. First impressions count and as they say “Above the fold if you want it sold”. Eye level is buy level!
State any order limitations early in the process
If you don’t ship overseas make sure the customer knows. Extra shipping to the Outer Hebrides? Let the customer know.
Inform the users about delivery times
Make sure you are giving potential customers a clear estimate of how long the expected delivery times will be. No one likes to wait.
Free shipping = lots of sales
Time after time surveys have shown that the number one barrier to sales is the cost of shipping. Give your customers free shipping and remove that barrier.
Use good quality product images
Customers want to see what they are buying. Provide clear good quality images of your products. Small pixelated images will prevent that sale.
Scarcity
A simple trick is to pick out items and make them “Limited Editions”. The less of something there is the more valuable it becomes to people.
Offer a price guarantee
Customers on the web like to shop around for the best deal. Keep them on your site by offering a price match guarantee.
While these ideas will get you started, remember that the best way to improve the performance of your site is to design and build for Conversions from the start. Call eSterling today for details on how to improve the effectiveness of your business.
How to write content for your website
When you’re asked by your web agency to write some content for your new web site all you really have as a guide are the page titles (About Us, Company Overview etc.). It’s hard to know what to write about, let alone find the spare hours to write it. That’s why we as Web Designers appreciate it must be difficult to start writing when the day-to-day running of your company takes up so much time.
To get you started here are a few small tips on how to write the perfect content for your web site quickly and painlessly.
What to Write About
What is your industry? Where are you based? What areas do you cover? What are your products? Do you offer services? Why are you different from other companies in your industry?
These are all questions that will need to be answered pretty quickly when a potential customer lands on your web site so answer these questions immediately. Try not to write long sentences and paragraphs if possible – this will immediately turn a potential customer away. Make your copy punchy and interesting, don’t just list the facts – make it personable.
How to write your content
Always bear in mind your ideal keywords when writing for your web site. You may have heard about ‘Keyword Rich Content’ – this is basically a way of writing that includes the words or phrases your potential customer would type into a search engine to find your business – USE IT! A bullet point list is always easy to follow and is a great way of listing services and products.
…and remember, you’re selling your company to the world!
What to do once your content is written
Run spells checks and re-read it all. Here at eSterling we always double check the content our customers send us and we can improve where necessary. Send it to your Web Designers on a word or similar document.
This is just a small article on writing content for the web so if you need any more help please call our help desk on 0121 766 8087 and they will be able to go through all this in greater detail.
Would you buy from a mobile phone?
They have now invented a term for it – m-Commerce
Studies show that consumers buying goods from their handsets is set to more than double by the year 2013 (Survey by Ovum and Verdict Research Company)
There is a current total of £123 million being spent via mobile, out of a total of £21bn online retail spend.
There is already a shift towards the mobile-web, so are we ready for what they reckon could be the next big step?
What type of products might one buy via a mobile device?
Am I a dinosaur for feeling it will be years before I take a chance on buying from a mobile? Although I might buy from a Tablet.
What do you think?
Christmas Special Offer – 10% off new websites!
Start 2012 the right way with a new website from eSterling and get 10% off! We are offering new and existing customers this great discount when they order a new website before 31st January 2012.
Whether you are looking to launch a new product or service, or you just want to upgrade your old site, eSterling can help. We offer professional web design and web development services to provide you with a website that is tailored to suit your business.
To take advantage of this limited period Special Offer, simply email helpdesk@esterling.co.uk or call 0121 766 4080 and quote the code WEB10.
Terms and Conditions
- 10% discount is redeemable on new websites ordered before 31st January 2012.
- One discount is available per client, per website.
Christmas Special Offer – £50 Adwords vouchers up for grabs!
It’s a great time to give Google Adwords a go, as eSterling have a number of £50 Adwords vouchers available to our customers! You can use your FREE voucher to kick-start your Adwords campaign, which will help to bring extra traffic to your website just in time for Christmas.
Google Adwords is the easy way to get visitors to your site by making it instantly visible on the 1st page of Google. Your Adwords advert will appear right at the top of the Google results page in the sponsored listings area. You only pay when someone clicks on your advert, which means Adwords can be a cost effective way to get relevant visits. Pay-per-click advertising works brilliantly alongside your existing organic SEO and has the benefit of being totally flexible to suit your budget.
To take advantage of this Special Offer and claim your FREE £50 trial voucher call us today on 0121 766 4080 or email helpdesk@esterling.co.uk and quote the code AD50.
Terms and Conditions
- Adwords vouchers can be redeemed against one keyword for a period of two weeks.
- If you wish to continue your Adwords campaign after the two week trial period, a £75 + VAT per month management fee applies. The pay-per-click budget can be specified by the client (£100 per month minimum is recommended).
- The keyword chosen and Adwords management for the trial period shall be deemed correct by eSterling.
- One voucher is available per client, per website.