Back to Basics Part 2 – The First Steps to Your New Website
Once you’ve decided to have a new website, the fun really begins!
The key to success for any website development project is a strong foundation. This comes from having a clear and precise understanding between the client and development team from the very beginning. For this reason, we meet with all of our clients to ensure that everything runs smoothly.
The procedure usually goes something like this:
- An initial meeting is arranged with our Directors to discuss requirements. At this stage basic elements of design and functionality of your website are discussed, as well as budget and timescale.
- The next step is to meet with the Project Manager and the development team to lay out an exact specification of what you need for your new website to be as effective as possible for your business.
– This part is where you can tell us your ideas, from aesthetic preferences through to functionality. During this meeting we take note of any other websites that you like (and what you don’t like) and also get a feel for what message you are trying to put across to your customer.
– It is also agreed between both parties as to what exactly is feasible within the constraints of time, budget and scope. An exact price is calculated to suit your budget are we also give you an expectation of what end product you will receive.
We find that these early meetings are important for the success of the project. As Project Manager, I find that I’m able to plan your website build more effectively after discussing your needs in detail.
Every project can be faced with hiccups along the way, but if the project has been built on this strong foundation then the difficulty can be overcome – leaving you happy with your new website.
Facebook Updates – An Enhanced Experience or Just a Reaction to Google+?
This week Facebook launched its latest updates which has drastically changed the layout of the news feed.
So far the update has received very mixed reviews. It seems that lots of people are finding their new feeds overloaded and complicated, while others like the news ‘ticker’ as it offers a real-time experience even when you’re not on the home page.
Whatever your views on the update, most people doubt it is coincidence that this latest Facebook update has come in the same week that Google+ opened its doors to the public. Some might even suggest that the Facebook bosses aren’t concerned with whether you like the update or not, as long as your status is about Facebook (and not inviting people to join you on Google+).
While there is no doubt that Facebook is still the number one social network in the world, Facebook must be starting to worry about their status as top dog. Now that Google has joined the social networking revolutions Facebook is facing competition from the biggest name on the internet. Google is a massive brand and the billions of people that use Google on a regular basis for other purposes will surely be tempted to try Google +.
As Richard’s post last week explained, the use of social media like Facebook, Twitter and Google+ should be a major part of any company’s online strategy. Ask us how to upgrade your website so that it is social media friendly.
Why We Make Every Website from Scratch
Making a website from scratch, rather than using a template, is the preferred method of almost all professional web designers.
Creating a website from nothing will mean that everything behind the scenes (we call this the code) is specifically required on that website; and there won’t be any unused code that often occurs when using a template.
Website template editors can also produce bloated code, when there is a far simpler way to do the same job by hand. Less code means that the files will be smaller in size and pages will therefore load quicker.
Hand coding also means consistency throughout the website design – for example, there won’t be odd sections with incorrect colours which could easily occur if bits of the template are overlooked.
Problem solving is also significantly easier if a website site is build by hand. Any error that occurs can easily be read by the designer since they wrote it themselves in the first place.
Finally, a hand coded site will be a better product for you, since the designer won’t be restricted in what they can produce and each web design will be unique.
Doing things this way not only helps the website itself, but also allows the designer to improve – which is so important from my point of view.
From the perspective of the designer, constantly having to code a website from a blank canvas will allow them to find new and more efficient ways to create. Not only this, but with the ever changing world of web development, hand coding allows the designer has to develop with the times. This ensures that each new website produced is in-line with what’s happening in web design right now.
First Impressions Really Do Count
Three seconds doesn’t seem like a long time, but it’s the time it takes for a visitor to make up their mind about your website.
Just having a website is not enough. An amateurish website will imply that your business is not a serious one, and can tempt your potential customers to choose your competitors over you.
The top offenders when it comes to bad websites are;
- Poor colour schemes
- Broken links
- Poor graphical layouts – cramped text, irrelevant images
- Confusing navigation
- Outdated content, typographical and grammatical errors
- Horizontal scrolling
Is your website guilty of any of these web design sins?
Rightly or wrongly, people judge your business by your website – so it must be good! Be honest and think about what conclusion a first time visitor may form about your business.
Ask yourself these questions about your website…
- Does it enhance your brand?
- Is it appealing and clean?
- Is it free of bugs and glitches?
- Does it promote credibility?
- Does it boast rich content?
- Have a smooth functionality?
- Is it compatible with popular browsers?
- Does it have a consistent navigation area?
- Do the design principles enhance rather than distract?
- Is there a good balance of text/graphics/white space?
Visitors see any lack of credibility on your part as a warning, not a welcome, so avoid giving visitors an excuse to not do business with you!
Make those first three seconds count and give eSterling a call about our web design services.
The world has gone social networking crazy… now Google+ joins the party!
The internet has changed beyond recognition. I remember the early days when an email address alone was considered one of the coolest things a guy could have.
Can anyone remember Geocities, Netaddress, Yahoo Chat etc? In those days if you could string a few pages of a website together; you were considered a Guru… Yeah. I recall my first encounter using the internet with much nostalgia.
Today the internet is (kind of) the same as it was, however, we have embraced it and are using it in such a way that is far different than a decade ago. Today we are accustomed to using social networking in our everyday lives.
To me, if you are not ‘part’ of the internet by having an active email address, website, social media presence etc, then you are missing out on a massive change in the way humans interact in the 21st century.
Now we have another social media network available to us – Google +, which I’ll be trying out as soon as I can!
I have no idea what is in store for us within the next decade of the evolution of the internet. However, I do believe we are going to see some changes and new ideas popping up all the time.
The internet is now very social…are you part of it? And do you have any fun memories of your interaction with the internet over the last decade or more?
New website brings in business for Park Farm Shooting
Park Farm Shooting is a family-run clay pigeon shooting ground in the West Midlands offering fun days-out and clay pigeon shooting lessons. The company first came to eSterling in 2009 to improve their online presence with our SEO services.
The SEO plan was working well in terms of rankings within Google, but the team at eSterling was concerned that an outdated website could be putting visitors off.
The old Park Farm Shooting website involved a lot of scrolling, as news items and event information were all on the homepage. Our recommendations were to split up this content into clearer sections and give the site a fresh makeover.
Phil Giles was responsible for the design. Phil said; ‘The strong green colour scheme and eye-catching imagery make for a site that captures the attention of visitors. The contact numbers are also available at-a-glance to encourage people to get in touch.’
Phil over at Park Farm was also happy with the result: ‘I was originally an SEO customer with eSterling and the team pointed out that I could benefit from a new website. I took the plunge and had a new website designed earlier this year. I’m really pleased with the look of the new site, and I’ve also seen a 20% – 30% increase in business since it went live, which is brilliant considering times are tough for everyone.”
You can view the new Park Farm Shooting website at www.parkfarmshoot.co.uk. The shooting ground is available for corporate events, stag weekends and shooting days as well as shooting lessons.
Park Farm Shooting website
Back to Basics Part 1 – Do I Need A Website?
Following Phil’s post on Friday, which was about how to choose a web design company, we thought we’d go back one step further.
Our Back to Basics guide will talk you through everything you need to know about setting up your own website. We will be posting a series of articles discussing domain names, hosting, web design and SEO. All the posts will be jargon free – we promise.
So onto Part 1… Do I Need A Website?
With an estimated 51million of us in the UK now online, getting a website for your business makes perfect sense.
If you decide to make the commitment to having a website which is easy to use and easy to find, you could be opening up a huge potential market.
Online retail is now growing six times faster than high street retail and UK companies are exploiting this trend by selling products through e-commerce websites.
Even if you don’t want to sell online, research shows that 83% ofUKshoppers use search engines to research a purchase before they buy. This is also true for consumers looking for services, making a website a cost-effective way of advertising your company.
However, a web site which isn’t seen by your customers is like a shop with no front door. It is essential that your website can be found by using search engines such as Google, which is where SEO (Search Engine Optimisation) comes in.
SEO is about making your website easily found when people use search engines to look for keywords related to your business. We will be discussing SEO in more detail later in the series.
If you would like more information about getting your own website please email helpdesk@esterling.co.uk. Tune in for the next Back to Basics when we will be discussing domain names.
Choosing the Right Web Design Company for You
Choosing the right web design company is a tricky thing. There’s a lot at stake, and if you end up with a bad design, bad code and are nowhere to be found in the search engines then you’re at a massive loss.
Here are a few pointers to help you narrow down your search and find the perfect company for you:
Look around!
Don’t just go with the first company you find in Google. Ask people you know or local businesses with good websites which company they used.
Is their own website designed well?
There’s nothing worse than a web design company with a terrible website. If a company can’t design and maintain their own website well enough, will they do that for you? Although you don’t need to like their design, a well designed site is a good indicator.
Do you like their design work?
Every designer should have a portfolio. Have a look at their work, and see if anything catches your eye. Always remember that every client wants a different thing, so bear in mind that they may not have the same aims as yours.
Do their sites work well?
There’s a lot more than just the design. Check their sites in different browsers to see if they break or look same across the board. Make sure they are easy to navigate, well thought out and convey the client’s message well.
Have they made a site with features you want?
Although it’s unlikely that they will have made something to your exact specification, they may have made a site with certain parts you need e.g. ecommerce, content management system etc. Don’t be afraid to contact the company and ask them for specific examples of things you are after.
Do their sites rank well?
Try and find some of their portfolio sites in Google, obviously without using their company name! You want your completed website to be easily found, so make sure that they can do that for you.
So what’s next?
Gather a shortlist of the best companies you have found and approach each one with your specification. Remember don’t always go for the cheapest option. It is more important to go for a company that understands your needs, you can communicate well with and will deliver you exactly what you set out to get.
Why is Duplicate Content Bad for my Website?
Nobody likes a copycat – especially Google. That’s why having content duplicated on multiple websites is a big no-no when it comes to SEO.
Google will reward your website for having unique content – and will punish accordingly if it doesn’t. Using the same copy from the web throughout your site, for directory listings; or even copying and pasting from another site (naughty you!) can seriously harm your search engine rankings.
We have recently been working with a website which had great rankings throughout Bing, Yahoo and other major search engines, but was not getting anywhere in Google. A search using Copyscape showed that the content on the home page was also being used in a number of directories such as Applegate.
Google was therefore penalising the website thinking that the text had simply been copied from the directories. By re-writing the content for the directories we recovered the search engine positions for this site in Google – happy days!
Make sure that you check your site for duplicate content – and each time you join a directory don’t just copy and paste! Take a little time to re-write your content and Google will love you for it. And if your copy is sloppy, simply get in touch with us about our copywriting service.
The Next Big Thing: Social Commerce
Mark Zuckerberg (Facebook founder): “If I had to guess, social commerce is the next area to really blow up”
The race is now on to monetise the network of relationships between people by tapping into the influence they wield over their friends’ purchasing decisions. Companies are looking to build social interaction into e-commerce; from group-buying sites through to product-recommendation services.
Transaction is now becoming more entwined with word of mouth communication. Social networks are turning products into conversations. Retail was in the last decade transformed by e-commerce. In this decade social media will transform e-commerce.
People thinking of ways to spend their money are often looking at what their friends – people they trust – have bought. The idea is that pressing the checkout button isn’t the end of purchasing online – there is another stage where you share what you’ve purchased with friends. Which, in this day and age, means sharing on social networks such as Facebook and Twitter.
But what exactly is Social Commerce? It is e-commerce that involves social media, supporting customer input and interaction to assist in the online buying and selling of services and products. This includes adding features to your website such as ratings and reviews, social media integration and marketing through Facebook and Twitter, forums and communities, sharing and referral buttons, support for social shopping features and mobile based applications that link into your site.
Involving customers means increased engagement. Sites that have added social shopping features have reported sales increases of up to 50%.
Research has shown that just by adding customer driven ratings and reviews, traffic volume and order value can be boosted up to 25%. On-site customer reviews need to be distinct from external review sites, which have not shown as much impact. Believe it or not, negative reviews have little to no impact on sales.
Endorsements by friends show double the conversion rates but you need to influence the right people. The efficiencies and scale of the social internet can change retail or service businesses overnight.
How do you tap into this ?
You need a strategy for engaging your customers.
You need a strategy for targeting the right people.
You need a strategy for building trust in your company.
Talk to eSterling about building a social commerce presence. Either through social network marketing, integrating with Facebook, or even adding a distinct social presence into your site build.