ANOTHER CAREER OPPORTUNITY AT ESTERLING
TELESALES SUPERVISOR / MANAGER
JOB SPECIFICATION
Experienced Telesales Supervisor / Manager required to look after small Telesales team, for a medium sized Internet Services Company
We are look for an experienced telesales person, who is capable of managing a small telesales team (4 people)
for an exciting and expanding Internet based Company in Birmingham
The person we are looking for, must possess all of the following attributes:-
Outgoing personality
Good organisational skills
Strong telesales experience
Minimum of 2 years experience of supervising / managing a Telephone Sales team
Desire to help an expanding medium sized Company continue its exciting growth strategy
Happy to train other telephone sales personnel by example, whilst achieving a smaller personal target,
as well as using other motivational and management Telesales techniques.
Package: Commensurate with experience, but a package of c£40,000 or even above, is eminently achievable with sufficient energy, drive and ability.
Apply in first instance with full CV, to ivan.barnsley@esterling.co.uk. Managing Director,eSterling Limited, 48 Floodgate Street, Birmingham. B5 5SL
Beautiful plumage!
And so we bid farewell to another search engine. Alas Cuil we hardly knew thee.
Launched with much fanfare by the press in late July 2008, Cuil boasted a larger index than any other search engine. It displayed it’s results with a nicely composed page of long descriptions and thumbnails, which at the time was a rather refreshing change to the stark Swiss-like simplicity of other engine . It seemed at the time a breath of fresh air but as is the fate of all search engines people collectively shrugged their shoulders and went back to Google. Leaving us once more to ponder it’s unstoppable monopoly.
Search Engine Optimisation 101
I was talking to a client the other day about the factors that Google uses to order the SERPs, it made me think that this information could be useful for our blog readers. So here we go, a brief SEO 101.
On page Techniques:
- Use of keywords in your Title Tag, preferably at the start.
- Use of keywords in the root domain name, in otherwords a keyword domain.
- Use of keywords in your H1 headline, preferably at the start.
- Use of keyword anchor text in internal site links, preferably contextually and not just on your navigation.
- Use of keywords in the first 100 words of the page.
Factors the Search Engines are looking for:
- The level of trust and authority held by your domain, so PR factors like domain age, links, references on the web, returning traffic and so on.
- The number of links pointing to your page.
- The keywords used in the anchor text of the links pointing to your page.
- The keywords used in the text of you webpage.
- The amount of traffic and the click through rate from the SERP’s for your domain.
Things to avoid:
- Malware on your website.
- Buying links rather than building links – avoid known link brokers.
- Links from your site to spam sites.
- Clocking by user agent, JavaScript or any other method.
- Server down time and unreliable hosting.
Why Web Designers do NOT have it easy…
As web designers our job is not only to create kick-ass web sites, but also to educate our clients in the ways of the internet and to explain to them the limitations we all have to abide by.
In this article I will outline some of the biggest issues that face web designers and developers across the world and help you realise why we do certain things the way we do.
1) Cross Browser Support
What’s a browser? Why is it angry? Let me explain..
A browser is the program your computer uses to view web sites and there are a number of different browsers you can choose from, the main contenders are Firefox, Internet Explorer, Google Chrome etc. They all render websites in their own special way, which can alter how they appear to you.
In order to be provide you with a valid website we have to test each site in over 5 browsers and make sure it is not only looking right but also functioning correctly in each of them.
Add to this the fact that the companies who make these browsers will keep on updating them, putting multiple versions of multiple browsers into the mix. This makes the job of the web designer tricky to say the least!
One browser in particular has made our job more difficult over the past 9 years and that browser is little ol’ Microsoft Internet Explorer 6. Many of the biggest web sites in the world have now dropped support for this browser, as have many design agencies, so if you are using the dreaded Internet Explorer 6, it’s really time you upgraded.
2) Resolution Issues
I’m not about to confuse you with inane computer jargon so don’t worry, but I do have to mention the Resolution Issue which is cropping up more and more.
Have you ever thought “I want my home page not to scroll”
or “I want my web site to fill up the screen”?
When you say “screen”, web designers think “OK, is it a 17’, 19’, 21’ screen or bigger?
When you say “scroll”, we think “Not scrolling on your resolution? Or all resolutions and screen sizes?”
You see, its not just as easy as coding in HeightOfSite=100% its far more complicated than that.
What we have to do as web designers is come up with a happy medium whereby the site vertically scrolls as little as possible in as many resolutions and monitor sizes as possible. Getting it right for all screen resolutions and monitor sizes is a bit of a juggling act. The end result looks easy, but there’s a lot going on behind the scenes!
As a side note, vertical scrolling is now second nature to internet users so it really has no bearing on the success of your new web site.
I hope you have found this article interesting and informative.
So remember, even if something seems easy to you, its probably not the case. You have hired the web designer so trust him or her to do their job properly.
Talking of which, my next post will feature handy tips on how to choose the right Web Design Agency for your next project.
HTML5 Rocks
Google have updated their HTML5Rocks website with all new content – http://www.html5rocks.com/ While obviously targeted at Chrome developers in particular the site has grown from the demo slideshow presented last year into a useful point of reference now containing samples and tutorials.
Also gaining some traction are sites offering basic HTML5 frameworks such as HTML5 Boilerplate – http://html5boilerplate.com/ – which help ease the development time which stock implementations of basic code. Even with such reference code becoming commonplace web application development still lacks tools to speed up the process. Two that are headed in the right direction though are Glimmer – http://visitmix.com/labs/glimmer/ – a Flash-like jQuery animation builder and 280North’s Atlas – http://280atlas.com/ – which mimics Apple’s Xcode. With an acceleration of support for new web standards we hope there will be an increase in the availability of such tools.
Competition Season
The demo scene has been around for a long time. Starting out as intros for cracked software titles back as far as the Commodore 64 days it wasn’t long until tech heads were admiring the work of the coders putting together the jaw dropping technical displays pushing hardware to it’s limit more than the software they had obtained by less than legitimate means. The idea of a demo is to push hardware to produce effects that shouldn’t in all reason be possible while doing so with the least amount of code possible. 64k is seen as pretty roomy for a program, 16k is still enough room to swing a cat but the true hardcore programmers show their skills with a limit of 1k. That’s 1024 bytes. To put that in perspective this article is already 775 characters long at this point.
Creating a program that not only does something in such a small size but produces effects that can push hardware to it’s limits is awe inspiring. This scene has now jumped to the web with the advent of the 1k Javascript contest – http://js1k.com/home – which challenges programmers to produce the same dizzying effects through a simple webpage that allows 1024 characters of Javascript. The results are to a programmers eye a least impressive. See this for example – http://js1k.com/demo/15 – results will of course depend upon your browser, more specifically it’s support for the Canvas element and the speed of it’s javascript engine. Internet Explorer is out of the question but webkit based browsers like Chrome and Safari will display the effects fine.
Somewhat related is An Event Apart’s 10k app contest – http://10k.aneventapart.com/ – the idea of which is to create a useful web app in jst 10k of code with a prospect of a juicy $3,000 reward for the best entry. While the results are less inspiring to a coders eye than the 1k Javascript contest it does show how seriously the web community is now pushing the adoption of HTML5 and especially experimenting with the possibilities of the Canvas tag.
Google Wave pining for the fjords
Barely one year after the announcement of Wave Google have decided to discontinue it’s development as a standalone product. Although there was a huge amount of hype behind it’s launch Google Wave was always plagued by the simplest of questions – what do I do with it ? The blog posting announcing it’s cancellation suggests that even Google themselves didn’t know what to do with it. The “future of email” is no more.
http://googleblog.blogspot.com/2010/08/update-on-google-wave.html
Konami Code
A recent mock up for a new design had a couple of us musing on the avenues for adding interesting discoverable content to websites. By interesting I of course mean silliness that may not be appreciated by the clientèle and so the thought ended there. There are however websites that have audiences that are perhaps more appreciative of easter eggs. A growing subset of these use the Konami Code first seen back in the heady days of the NES. Enter the elusive code on such a site and all manner of wackiness occurs. Try it on Facebook for instance. Clearly it’s a bit onerous to try this on every website you visit just on the off chance they have something for you but thankfully wikipedia steps up with this handy list – http://en.wikipedia.org/wiki/List_of_Konami_code_websites
Want to add it to your website ? Konami-js provides an easy drop in solution http://www.snaptortoise.com/konami-js/ and there’s a jQuery plug-in for fans of that library http://www.gethifi.com/blog/konami-code-jquery-plugin-pointlessly-easy
P.s. It’s Up, Up, Down, Down, Left, Right, Left, Right, B, A
“Link baiting” – Just another term for building a good website?
SEO has its fair share of buzz words these days (we are marketers after all), one that is particularly common of late is “link baiting”. Don’t worry if you haven’t heard of this term before or if you’re not sure what it actually means because it’s quite simple really…
The term “link baiting” refers to a simple strategy for naturally increasing the number of links to your website, and as we all know the more links you have coming in to your website the higher your page rank and the better your site will rank in the SERP’s. Link baiting is a completely natural approach to link building and will leave your site with genuine, organically built links; it does not involve buying links, endlessly commenting on blogs, using any automated posting software or anything wacky like that. With this system other people will build links to your website for you and best of all it is so simple that any website owner can do it.
So what is the catch and how does it work?
Ok, lets get down to brass tacks…link baiting…lets think about it. The clue is in the name – so we are laying bait to promote people to link to our sites. I guess the big question is, what is the bait?
The bait can be anything that engages people, something they like, use, need or enjoy – something so engaging and attention grabbing they just have to link to it. So what type of content can cause enough of a fuss that people, without being asked, decide to link to your website? Well the first question is probably what kind of people are you looking to attract and what will engage them? This is when market research and a good knowledge of your customers comes into play, the answer is very different depending on the type and role of your website.
Common types of “link bait” include Interviews with industry guru’s, useful industry tools, great articles, specialised reports, contests, reviews, controversial opinions, free resources and tools, “how to” articles and videos, and anything else that you think might appeal you your audience.
In short, what you are looking to do here is build a good website. If you build a high quality, well thought out, engaging website that is focused around the user then you should never need to build a single link to your website – given time they will come to you.
To go back to Google phrase from time gone by, “content is king”.
CSS3 PIE
Internet Explorer has long been the bane of modern web development and while Microsoft are forging ahead with an ever growing list of features for IE9 there will still be for some time a need to support earlier versions. To meet the need for brand spanking new HTML and CSS support in old browsers there is a slowly increasing list of workarounds usually involving Javascript that enables the latest features. While certainly not the first CSS3 PIE is one of the more interesting solutions to the problem as it adds some of the more eye catching styling abilities of CSS3 to IE6 thru 8. With the addition of a simple behaviour file to your CSS you can have support for gradients, shadows and yes, even rounded corners.